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FAQ

  • What are the minimum requirements for WpChats?

WpChats, as of 3.0, requires you to run a WordPress blog or website with PHP ver. 5.3.* at least.

  • Do I need anything to get WpChats working?

WpChats is a standalone plugin. You are only required to have a WordPress blog or website with more than a user to use WpChats features. BuddyPress is not a requirement, neither bbPress or other plugins.

  • How do I install and use WpChats?

To get things started, all you need is to install the plugin through plugins > install > upload. After you activate, you may want to adjust some settings and preferences through the settings panel Dashboard > WpChats > Settings.

  • I am getting a 404 not found page, what is wrong?

Make sure that you are going to the new WpChats pages. To access messages, try going to “your-site-name.tld/wpc-messages/” where “your-site-name.tld” is your domain name or subdomain. Or just /wpchats/ or /~wpc/ and it should redirect. If it still says 404, please go to Dashboard > Settings > Permalinks and save the settings there, then refresh WpChats.  If there is no redirect, or no content or so then please do contact us about this and we will help you further.

  • WpChats adds items to my active navigation menu. How to prevent that?

WpChats by default insert 2 items into one of your active nav menus. To stop this go to Dashboard > WpChats > Settings > Other and in “Menu links” section un-check the menu location names found there which are checked.

  • How do I disable the uploads feature and disallow users to upload attachements?

To disallow uploads on your WpChats, all you need to do is to go to the settings panel in Dashboard > Wpchats > Settings and in the Uploads section un-check “Allow users to upload attachements”. You might want to just disallow some image extensions or the maximum allowed upload size which can be done through the same section of the settings.

  • Can I use WpChats on a mutli-site?

Unfortunately no, for the meantime mu is not supported. Keep checking as we plan to support mu in future.
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  • Is there any free version I can try?

Yes, there is a free and lite version of WpChats available for download on WordPress.org plugins repository. –>

More FAQs coming soon. Still didn’t find an answer? Feel free to ask us directly here